That's about how I feel! I've been busting my tail all day...since I walked in the door this morning. That's 7 hours straight so far, and this is my first real breather! Wouldn't be so bad, except for the fact that certain folks around here think it is okay to wander into the office around 2:00 p.m., and can't even pick up any of the open tickets that need to be worked!! This is a regular habit for this particular person, and it gets very frustrating!