Came across this picture today, and instantly fell in love with it!!!
Wednesday, April 27, 2011
Monday, April 25, 2011
IM Etiquette Rules At Work
I have to rant a little on this topic today, because I encounter on a daily basis people who do not use proper etiquette with regards to IM'ing withing the offi
1. Pay attention to the availability status of the person you wish to message. Every program used for IM has an indicator to let others know if the person is available for IM or not. If I set mine to away, do not disturb, or offline, that means I'm not available. I hate when people ping me with, "Are you there?" when my IM status clearly states that I'm not!
2. Keep it brief, and respond quickly. In the office, people are busy doing their jobs. If you ping me with, "Do you have a moment for a quick question?", I shouldn't have to wait 10-15 minutes for the other person to get around to typing their question when I IMMEDIATELY reply that I can entertain a quick question. I have things I need to do, besides staring at my IM.
3. Don't use IM to replace emails. If you have some long set of instructions for someone, a long explanation about an issue, etc., put it in an email! This not only allows the person to read it all at once without having to pause and wait for you to finish typing, it also gives them something they can save as a point of reference.
4. Use proper word and sentence structure whenever possible...eliminate shortened words like "pls" for please, etc. In this day and age, many companies have employes form many different cultures or backgrounds...even others have offices over-seas. The person you are talking to may not know these common U.S. abbreviations. Even if you are talking to someone that you are sure knows their meanings, it just isn't professional.
1. Pay attention to the availability status of the person you wish to message. Every program used for IM has an indicator to let others know if the person is available for IM or not. If I set mine to away, do not disturb, or offline, that means I'm not available. I hate when people ping me with, "Are you there?" when my IM status clearly states that I'm not!
2. Keep it brief, and respond quickly. In the office, people are busy doing their jobs. If you ping me with, "Do you have a moment for a quick question?", I shouldn't have to wait 10-15 minutes for the other person to get around to typing their question when I IMMEDIATELY reply that I can entertain a quick question. I have things I need to do, besides staring at my IM.
3. Don't use IM to replace emails. If you have some long set of instructions for someone, a long explanation about an issue, etc., put it in an email! This not only allows the person to read it all at once without having to pause and wait for you to finish typing, it also gives them something they can save as a point of reference.
4. Use proper word and sentence structure whenever possible...eliminate shortened words like "pls" for please, etc. In this day and age, many companies have employes form many different cultures or backgrounds...even others have offices over-seas. The person you are talking to may not know these common U.S. abbreviations. Even if you are talking to someone that you are sure knows their meanings, it just isn't professional.
Wednesday, April 20, 2011
Winds Of Change?
I may be seeing the light at the end of the tunnel! Certain issues may be a thing of the past. I am looking forward to the possible new journey ahead of me!
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